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- Passionately inspiring and serving and selling to our consumers
- Diligently executing store operations
- Contributing to a culture of consumer centricity within the store
- Actively connect and engage with consumers entering the store
- Be aware of store KPI's (key performance indicators) and contribute to store sales
- Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
- Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity)
- Use seasonal product and Brand knowledge effectively during consumer interactions
- Communicate product features and benefits, and unique selling points clearly to address consumer needs
- Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
- Be aware of all omnichannel related sales tools
- Guide our Consumers through the digital touchpoints in the store
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
- Complete sales transactions quickly and accurately while adhering to cash protection procedures
- Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
- Minimize loss in the stockroom and the sales floor
- Perform all store operations in a safe, effective, and efficient manner
- Comply with all operational policies and procedures
- Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
- Know the store KPIs and how you personally contribute to them
- Plays a role in maximizing sales and minimizing loss
- Keeps an up-to-date awareness of our competitors
- Offers suggestions and ideas on how to improve operations and processes
- Collaborate productively and respectfully with team members
- Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
- Seek coaching and learning opportunities to continually improve performance
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve performance
- Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all
- Not Applicable
- Consumers
- Peers and Supervisor
- Retail Professional Competencies
- Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
- Basic numeracy, literacy, and verbal communication skills
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.