Customer Service Assistant [United Kingdom]


 

Join Our Team as a Top Customer Service Representative in Southampton!

We are seeking top talents like you to become an integral part of our customer-centric team and set new standards for excellence as we need to grow and expand.

About Us:

At Switch Advisor, we are committed to providing unparalleled customer service, and our success is driven by dedicated individuals like you. Join a company that values your ambition, teamwork, and competitive spirit, and take your customer service career to the next level.

What We Offer:

  • Competitive Compensation: Enjoy a competitive base salary with performance-based bonuses and incentives.
  • Comprehensive Training: We provide extensive training to ensure you have the knowledge and skills to excel in your role.
  • Career Growth: Your ambition and drive will be recognized and rewarded with opportunities for advancement.
  • Positive Team Environment: Join a supportive team that values collaboration and celebrates success together.

What You'll Do:

As a Customer Service Representative at Switch Advisor, you will:

  • Provide exceptional customer service by addressing inquiries, resolving issues, and exceeding customer expectations.
  • Build strong relationships with customers and ensure their satisfaction with our products/services.
  • Collaborate with team members to share best practices and enhance the customer experience.
  • Utilize problem-solving skills to resolve customer concerns efficiently and effectively.
  • Stay updated on our products/services and be a knowledgeable resource for customers.

Qualifications:

  • A strong desire to excel in a customer service career.
  • Highly competitive and motivated to surpass performance goals.
  • Exceptional communication and interpersonal skills.
  • Ability to work well in a team and thrive in a fast-paced environment.
  • Previous customer service experience is a plus but not required.

All successful applicants will be subject to a DBS check.

Apply now!

Job Type: Full-time

Salary: From £24,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Gym membership
  • On-site parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Commission pay
  • Performance bonus
  • Tips
  • Yearly bonus

Work Location: In person

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