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ON Role – Customer Support Associate/Sr. Associate
Process: Voice
Rotational Graveyard shifts - Night Shifts (two way cab will be provided)
Male & female can apply
Qualification: Any degree can apply
5 days working and 2 days Rotational off
Work from office
No contract / No bond
Work Location : Chennai
Salary for freshers - CTC 2.5 LPA
Salary for min 6 months to 18months exp – CTC 3 LPA
Salary for more than 18 months experienced - CTC 4.1 LPA
Note : Looking for immediate joiners only
Responsibilities for Customer Service Associate
Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
Maintain an updated knowledge of the organization's products, services, and customer service policies
Document customer interactions when necessary, compiling documents and forwarding information to interested parties
Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
Assist clients by demonstrating the use of goods and programs and answering any questions they may have
Participate in training opportunities provided by the organization or by outside entities
Establish and maintain good rapport with customers by using positive language and anticipating their needs
Job Type: Full-time
Salary: ₹15,000.00 - ₹30,000.00 per month
Benefits:
- Provident Fund
Schedule:
- Night shift
Supplemental pay types:
- Shift allowance
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Language:
- English (Preferred)
Speak with the employer
+91 7339610481
