Job Description
Job title Training Sales Co-ordinator
Reports to Training Consultant & Co-ordinator
Job purpose
To respond to enquiries and offer value propositions to convert prospects into clients, manage key accounts and will be responsible for overseeing all administration within the training institute and supporting trainers with all admin support.
Duties and responsibilities
Training Enquiry Management – Converting Leads into Sales
- Respond to customer sales enquiries and general queries via the phone and by email
- Generating sales lead through ZTS Chat
- Following up on previous sales enquiries to secure bookings or close out
- Maintain Client Specific Folders and Databases presently used in our institute
- Contact previous clients (Key account management) to understand their future training needs and supply them with information accordingly
- Maintain and Update Enquiry Register and share analysis report on a monthly, quarterly, half-yearly and yearly basis on our popular courses that need more frequency in our training calendar
- Employ Business Development Strategies and Skills to acquire new clients (Ex: Cold
Calling, Email Blast, etc)
- Maintaining and Updating Previous Work Experience Tracker and updating all news training events in the Training Inventory
- Get the Internet Marketing Consultant (IMC) to use the participant reviews to update on our courses listed with various indirect marketing channels and on our website
- Also Get IMC to update our Training Group Photo’s and Testimonials on our Website and other Social Media Channels
Training Proposal, Quote and Accounts Management
- To prepare Proposals, Quotes and Invoices for every training enquiry brought in by the
Business Development and Marketing team
- To maintain registers for Invoices, quotes and other financial instruments used by the training institute
- To follow-up with clients on invoices that are overdue
Key Account Management and Engagement
- Greet and Celebrate with clients on their special days such as Birthdays & Wedding
Anniversaries
- To all client and prospects, on behalf of ZTS wish them collectively on Eid, New Year and the likes
Provided for reference only.
Job Description
- Explore creative ways to build a long term relationship and engagement with clients (If needed budget can be worked out for this)
- Explore ZTS branded goodies that we can give to our clients as our way of saying THANK YOU for choosing ZTS
Training Co-ordination and Administration
- Support the Administration team before, during and after the training programme
Qualifications
- BBA or B.com ideally with emphasis in communications, management, administration, or related field
- 2+ years of similar work experience
- Experience working with small/medium businesses
- Prior experience in Sales conversion is a must
- Excellent presentation, verbal, and writing skills are required
- Excellent organizational skills and ability to manage multiple simultaneous projects and resources
Rewarded with:
A chance to be a part of a growing company
An opportunity to personally develop own skills and Knowledge through various learning initiatives presented by institute
Working conditions
Working hours: In Shifts 9am to 6pm or 12 pm to 9 pm
Working day: 5 days working week in 7 Business Days of the week
Open to National and International Travels
Performance Measurements (Gates for Incentives)
➢ Zero client lost
➢ Achieving quarterly targets
Thanks
Job Type: Full-time
Salary: AED3,000.00 - AED5,000.00 per month
Ability to commute/relocate:
- Dubai International City: Reliably commute or planning to relocate before starting work (Required)
Language:
- Good English (Required)
Speak with the employer
+91 8950674792
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