Oetiker provides customers with the peace of mind that their mission-critical components are reliably connected. We are a global leader in high-end connecting solutions for the vehicle industry and for high-value applications in industrial segments. Our expertise in high-quality clamps, rings, straps and quick-connectors ranges from powertrain and drivetrain applications to medical applications. We offer engineering, prototyping and testing support to quickly create comprehensive solutions for overcoming clamping and connecting challenges. With 1800+ employees in more than 30 countries and over 80 years of experience, we are the trusted, global, long-term partner for the world’s leading OEMs.
Our production plant in Poland, opened in 2018, supplies millions of high-end clamps, rings and ‘Quick Connectors’ solutions to customers in the vehicle and manufacturing industries. Our team is also partly responsible for the multi-crimp rings product group. These rings are used for cooling, heating and air intake systems in the vehicle powertrain. Strengthen our team in Legnickie Pole (Legnica) at the earliest possible date!
The person in the position coordinates the work of the Sales Operations Team and actively supports Sales by building relationships with external and internal customers.
The employee's responsibilities include leading the team and actively working on Sales Operations targets, coordinating and preparing sales offers based on company standards and Customer needs, preparing and comprehensively handling orders taking into account Specific Customer Requirements and B2B portals, creating shipments and issuing sales invoices, as well as coordinating the open topics concerning overdue payments, bonus and all pricing activities.
Essential tasks:
- Managing the Sales Operations Team responsible for Poland and Lithuania
- Set performance targets, lead, mentor and motivate the team in delivering of high-quality services
- Contribute actively in daily operative work including CSR review, offer and order processing, delivery scheduling, invoicing
- Maintain and improve mechanisms of surveying and measuring Customer Satisfaction
- Contact external and internal Customers to ensure the high level of service
- Support with new projects implementation, local and global improvements projects
- Create of reports and analysis
- Work with Customer Portals, Salesforce, SAP ERP, Jeeves
WHAT YOU’LL NEED
- University degree
- min. 3 years experience in similar position
- Spoken and written communication skills in English, additional languages would be a plus
- Strong ability to handle multiple tasks simultaneously
- Experience in SAP, Salesforce would be a plus
- Advanced Excel skills
Dodatkowe informacje
WHAT YOU’LL GET
- Freedom for personal growth in a team with a unique culture
- The opportunity to work on next generation mobility solutions
- A friendly working atmosphere
- Fair compensation and attractive benefits
We strongly encourage equal rights. Applications by women are therefore explicitly encouraged.
Get to know us to get ahead.
For more than 80 years, Oetiker has been a leading manufacturer of high-end connecting solutions for OEMs worldwide. As an employer, we offer our employees attractive international challenges and many development opportunities. Diversity and high quality standards are the foundation of our corporate culture. This way, we combine the visions of today with the technology of tomorrow.
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